News 2026

Daimler Coaches North America (DCNA) officially opened its new US headquarters in Jacksonville, Florida on 10 February 2026. DCNA is a subsidiary of Daimler Buses, the bus and coach business of Daimler Truck AG. The new site, which covers more than 4,000 m2, includes an extensive repair and maintenance centre, an administrative building and its own training and delivery centre for customers and service partners. Christofer Burger, Consul General of the Federal Republic of Germany, also attended the event in Miami.

Till Oberwörder, CEO of Daimler Buses, emphasised the strategic importance of the US market during the opening ceremony: "The headquarters in Jacksonville is a symbol of our long-term commitment to the USA, a market in which we are investing for the future. We are here to stay and want to drive shared success through investments in local jobs and partnerships. This milestone represents our promise to support operators and partners for decades while further strengthening the Mercedes-Benz Tourrider as the benchmark for innovation and reliability in the coach segment."

For Mirko Sgodda, Head of Marketing, Sales and Customer Services at Daimler Buses, the new location is a catalyst for regional growth: “Reliability is key for our customers in North America — not only in our products but also in our service. With our new Jacksonville facility, Daimler Buses is sending a clear message: We are investing in proximity to our customers, in fast parts supply and in collaborative partnerships. This creates the foundation for sustainable growth and long‑term success — together with our local partners.”

Dietrich Müller, CEO and President of Daimler Coaches North America LLC, sees the new headquarters as a central hub for advanced services and efficient customer care: “Our new headquarters in Jacksonville is far more than a building — it is a promise to our customers and partners in North America. We are not only creating state‑of‑the‑art infrastructure but also relying on a dedicated team that works with expertise and passion for our customers’ success. Through innovative solutions, optimized parts logistics, and personalized support, we ensure that our customers can count on us at all times. Our investment strengthens the local economy and creates new jobs in Jacksonville. This is how we combine technological innovation, collaborative partnerships, and sustainable growth — for a strong future of passenger transportation in North America.”

The new centre includes a state-of-the-art pre-delivery inspection (PDI) and service station, secure parking spaces for more than 100 touring coaches, a modern training centre for technicians and drivers, and administrative offices that serve as the control centre for Daimler Coaches North America’s US activities. Used buses will also be presented on the 48,562 m² site to the west of Interstate 295. After the opening, the number of employees will increase by around 45 percent.

In Jacksonville, every Mercedes-Benz Tourrider - developed exclusively for operators in the USA - undergoes a comprehensive Pre-Delivery Inspection (PDI) to ensure the Mercedes-Benz quality standards before delivery. The three-axle high-decker combines advanced safety systems, high comfort and the typical Mercedes-Benz manufacturing quality, which meets practical requirements and delivers measurable added value. The 13.72-metre Mercedes-Benz Tourrider has between 56 and 60 seats, depending on the configuration. The heart of the drive system, which is used exclusively for coach applications in North America, is the in-line six-cylinder Mercedes-Benz OM 471. With a displacement of 12.8 litres, the major assembly delivers 450 hp (336 kW) and achieves a maximum torque of 1550 lb-ft (2300 Nm). Power transmission takes place via the Allison WTB 500R automatic transmission with torque converter and six gears. The vehicle is available in the Business and Premium models and offers touring coach operators in North America the highest levels of comfort, safety and luxury.