Readers once again presented the ETM Award in the "Truck/Trailer Service" category to the Mercedes-Benz TruckWorks service brand this year. The first place award honors the highly flexible all-round service from a single source, which is available for the entire truck portfolio of Daimler Truck, including trailers, semitrailers, bodies, axles, brake systems, tail lifts, cooling units and telematics. Any warranty claims remain in full force. The one-stop service concept at around 100 TruckWorks sites in Germany minimizes non-operational times, effort and costs for maintenance and repair work and legally prescribed inspections. Tire service, pick-up and delivery service for the vehicle, extended opening hours, 24-hour service and provision of replacement vehicles enhance the service portfolio. In addition to beverages, TruckWorks also provides waiting drivers with bathrooms, showers and overnight accommodation.