Service
Consulting & contact

Service

Daimler Coaches North America is committed to establishing strong strategic relationships with our Mercedes-Benz owners. That starts with service you can trust. It’s why we do everything we can to support customers in achieving success with advanced solutions and reliable business partners.

Daimler Coaches North America, along with our assigned Detroit Diesel distributors have launched full motorcoach service facilities across North America.

These fully qualified and trained workshops area ready to deliver not only parts and service on Daimler’s own Detroit Diesel engines and Allison transmissions, but for the entire motorcoach, covering electrical, HVAC, pneumatics, interiors, and more.

We understand the vital importance of keeping your coaches running. With over 100 years of collective parts and service experience, our team of technical experts know the ins and outs of our Daimler products and understand your business needs.

For after-sales and technical support, please contact:

Elmer Holz

Midwest/North East

Elmer Holz

Cell: 507-320-0540

elmer.holz@daimler.com
Jim Walls

West Coast

Jim Walls

Cell: 530-531-7282

jim.walls@daimler.com
Richard Pacheco

South East

Richard Pacheco

Cell: 407-717-7964

richard.pacheco@daimler.com
Chris Whitener

Southern US/Canada

Chris Whitener

Cell: 214-970-1948

chris.whitener@daimler.com

We know it’s important to address issues even after normal business hours. That’s why our team is ready to serve when it’s needed most. 24/7/365 — our team is always ready.

For questions or support please contact:

Daimler Coaches North America
TOLL-FREE: 1-800-206-9728