The bus is one of the world's safest modes of transport, thanks in no small part to Mercedes-Benz innovations. Mercedes-Benz takes more responsibility for bus safety than any other manufacturer. Many innovations which are now included as standard celebrated their debut in a vehicle bearing the three-pointed star. For example the anti-lock braking system (ABS).

Responsibility is a serious matter. That is why Mercedes-Benz pursues the vision of accident-free driving. The Mercedes-Benz integral safety concept contributes substantially to achieving this aim. By systematically implementing the philosophy of safety, this concept covers all stages of vehicle safety: from handling safety through safety in hazardous situations and protection in the event of an accident to minimising the consequences of an accident.

Particularly in city traffic, dangers are sometimes unpredictable. This makes it even more essential to take proper measures to prevent an accident. Mercedes-Benz has equipped the Citaro urban bus with many safety features which help in mastering critical driving situations.