Service Providers and Facilities | Mercedes-Benz Buses USA

Daimler Coaches North America is Redefining Service.

Daimler Coaches North America is committed to establishing strong strategic relationships with our Mercedes-Benz owners. That starts with service you can trust. It’s why we do everything we can to support customers in achieving success with advanced solutions and reliable business partners.

Daimler Coaches North America, along with our assigned Detroit Diesel distributors have launched full motorcoach service facilities across North America.

These fully qualified and trained workshops area ready to deliver not only parts and service on Daimler’s own Detroit Diesel engines and Allison transmissions, but for the entire motorcoach, covering electrical, HVAC, pneumatics, interiors, and more.

Parts and Service

Daimler Coaches Technical Support

Afterhours Support

Parts and Service.

W.W. Williams.

2602 South 19th Avenue
Phoenix, AZ 85009

Service Hours:
Mon-Fri 6 am – 10:30 pm
Saturday 6 am – 2:30 pm

Service Manager

George Vejar

Phone: (602) 257-0561 ext. 24145

Parts

Heather Baker

Phone: (602) 257-0561 ext. 24117

Branch Manager

Robb Baker

Phone: (480) 679-4529

W.W. Williams.

1402 E. Benson Highway
Tucson, AZ 85714

Service Hours:
Mon-Fri 6 am – 6 pm

Parts

Marc Shreve

Phone: (520) 253-5808

Service

Garrett Spaulding

Phone: (520) 624-8377 ext. 24238

Branch Manager

Kevin Berg

Phone: (520) 624-8377 ext. 24253

Valley Power Systems.

855 Stillwater Road, West Sacramento, CA 95605

Service Hours:
Mon-Fri 7 am – 5 pm

Parts Manager

Brett Penrose

Phone: (800) 350-5522

Service Manager

Dale Eckhardt

Phone: (800) 350-5522

Valley Power Systems.

2935 S Orange Ave
Fresno, CA 93725

Service Hours:
Mon-Fri 7:30 am – 4:30 pm

Service Manager

Tiffany Randall

Phone: (559) 486-6900

Parts Manager

Zach Neufeld

Phone: (550) 486-6900

W.W. Williams.

2680 Losee Road
North Las Vegas, NV 89030

Service Hours:
Mon-Fri 7 am – 7 pm

Branch Manager

Diana Holman-Dismuke

Phone: (702) 399-1890 ext. 24603

Parts

James Generalao

Phone: (702) 399-1890 ext. 24601

Parts

Hanny Jarrin

Phone: (702) 399-1890 ext. 24613

Service

Steven Pacifico

Phone: (702) 399-1890 ext. 24609

Interstate Power Systems.

21568 Highview Ave
Lakeville, MN 55044

Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am

Parts

Jared Hudelson

Phone: (952) 854-5511

Service

Katie Blumenauer

Phone: (952) 854-5511

Interstate Power Systems.

10143 South 136th Street
Omaha, NE 68138

Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am

Service

Brandon Strothkamp

Phone: (402) 331-4104

Parts

David Rathman

Phone: (402) 331-4104

Interstate Power Systems.

210 Alexandra Way
Carol Stream, IL 60188

Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am

Parts

Mark Scharlow

Phone: (630) 871-1111

Service

John Grimes

Phone: (630) 871-1111

ADDA.

180 NJ-17, Lodi, NJ 07644

Service Hours:
Mon-Fri 7 am – 3:30 pm

Director – Parts

Tim Moreno

Phone: (201) 527-4143

Director – Service

Christopher Smith

Phone: (201) 206-4557

Service

Scott Brandstetter

Phone: (201) 678-2566

Parts

Jim Arnone

Phone: (201) 678-2544

ADDA.

169 Old New Brunswick Rd
Piscataway, NJ 08854

Service Hours:
Mon-Fri 7 am – 5 pm

Parts

Dawn Gavaza

Phone: (732) 424-2711

Service

Corey Yelencsics

Phone: (732) 424-2703

ADDA.

300 Smith St
Middletown, CT 06457

Service Hours:
Mon-Fri 8 am – 5 pm

Parts

Josh Gross

Phone: (860) 754-2332

Service

Tony Debaise

Phone: (860) 754-2339

ADDA.

281 Wolf Rd
Latham, NY 12110

Service Hours:
Mon-Fri 7 am – 4:30 pm

Parts

Brian O’Hara

Phone: (518) 869-4836

Service

George Fort

Phone: (518) 857-3571

Penn Power Group.

8330 State Road
Philadelphia, PA 19136

Service Hours:
Mon-Fri 8 am – 5 pm

Parts

Bill Bishop

Phone: (267) 857-0650

Service

Marc Montanaro

Phone: (267) 857-0688

Penn Power Group.

1080 Hanover Street
Wilkes-Barre, PA 18706

Service Hours:
Mon-Fri 8 am – 5 pm

Parts

Jason Phelps

Cell: (570) 704-5066

Service

Shane Hoffman

Cell: (570) 855-4725

R.R. Charlebois, Inc.

950 Route 7 South
Milton, VT 05468

Service Hours:
Mon-Fri 7 am - 5 pm
Saturday 8 am - noon

Parts Manager

Eddy Hurlburt

Phone: (802) 655-5040 x 114

Service Manager

Tyler McNally

Phone: (802) 655-5040 x 124

Stewart & Stevenson FDDA.

6850 Presidents Drive
Orlando, FL 32809

Service Hours:
Mon-Fri 7 am – 5 pm

Parts Manager

Greg Kline

Phone: (407) 888-1704

Parts

DeWayne Cooper

Phone: (407)-888-1715

Service Manager

Jerode Tobin

Phone: (904) 759-2237

W.W. Williams.

2849 Moreland Avenue Southeast
Atlanta, GA 30315

Service Hours:
Mon-Fri 7 am – 5 pm

Division VP

Garcia Major

Phone: (404) 366-1070 ext. 26506

Parts

Matt Davis

Phone: (404) 366-1070 ext. 26517

Service

Wil Hooks

Phone: (404) 366-1070 ext. 26550

W.W. Williams.

1160 Bankhead Highway West
Birmingham, AL 35204

Service Hours:
Mon-Fri 7 am – 5 pm

Branch Manager

Robert Dorsey

Phone: (205) 252-9025 ext. 27231

Parts

Jeff Collins

Phone: (205) 252-9025 ext. 27242

Service

Brandon Beck

Phone: (205) 252-9025 ext. 27215

Stewart & Stevenson Dallas.

1631 Chalk Hill Rod.
Dallas TX, 75212

Service Hours:
Mon-Fri 7 am – 7 pm

Parts Manager

Chris Earle

Phone: (213) 623-1673

Parts

Galen Bicksler

Phone: (214) 623-1581

Stewart & Stevenson Houston.

8631 East Freeway
Houston, TX 77029

Service Hours:
Mon-Fri 7 am – 4 pm

Service Manager

Ovidio Perez

Phone: (713) 671-6241

Service Manager

Marwin Palea

Phone: (808) 345-0305

Freightliner of Hawaii.

91-265 Kalaeloa Blvd
Kapolei, Hi. 96707

Service Hours:
Mon-Fri 7 am – 3:30 pm

Branch Manager

Ran Dotson

Phone: (808) 282-9958

Parts Manager

Robert Gonsalves

Phone: (808) 682-4315

Counter Person

Jacob Mahi

Phone: (808) 682-4315

Service

Drew Panon

Phone: (808) 294-3399

WaJax.

4343 114 Ave SE
Calgary, AB, T2Z3M5

Service Hours:
Mon-Fri 7 am – 3:30 pm

Parts Supervisor

Steve Cronin

Phone: (403) 253-7601

Parts

Elizabeth Doucette

Phone: (403) 253-7601

Parts

Robbie Bailey

Phone: (403) 253-7601

Parts

Dean Kober

Phone: (403) 253-7601

Parts

Kathy Kehoe

Phone: (403) 253-7601

WaJax.

10 Diesel Dr
Etobicoke, ON, M8W 2T8

Service Hours:
Mon-Fri 7 am – 11:30 pm

Parts Supervisor

James Moore

Phone: (416) 259-3281

Parts

Kumaari Dhanna

Phone: (416) 259-3281

Parts

Dennis Ezeh

Phone: (416) 259-3281

Service

Teo Teodoro

Phone: (416) 259-3281 ext. 3671

WaJax.

10955 Ch Côte-De-Liesse
Dorval, QC, H9P1A7

Service Hours:
Mon-Fri 7 am – 7 pm

Parts Supervisor

Nicolas Lavallée

Phone: (514) 636-0680

Daimler Coaches Technical Support.

We understand the vital importance of keeping your coaches running. With over 100 years of collective parts and service experience, our team of technical experts know the ins and outs of our Daimler products and understand your business needs.

For after-sales and technical support, please contact:

North East

Jim Wurgler

Cell: 207-383-0434

Mid West/Canada

Corey Sanders

Cell: 313-433-7725

West Coast

Jim Walls

Cell: 530-531-7282

South East

Richard Pacheco

Cell: 407-717-7964

Southern US

Alex Van Gorder

Cell: 904-495-9223

Afterhours Support.

We know it’s important to address issues even after normal business hours. That’s why our team is ready to serve when it’s needed most. 24/7/365 — our team is always ready.

For questions or support please contact:

Daimler Coaches North America
TOLL-FREE: 1-800-206-9728