Service

Service Providers and Facilities.

Daimler Coaches North America is Redefining Service.

Daimler Coaches North America is committed to establishing strong strategic relationships with our Mercedes-Benz owners. That starts with service you can trust. It’s why we do everything we can to support customers in achieving success with advanced solutions and reliable business partners.

Daimler Coaches North America, along with our assigned Detroit Diesel distributors have launched full motorcoach service facilities across North America.

These fully qualified and trained workshops area ready to deliver not only parts and service on Daimler’s own Detroit Diesel engines and Allison transmissions, but for the entire motorcoach, covering electrical, HVAC, pneumatics, interiors, and more.

Parts and Service
Daimler Coaches Technical Support
Afterhours Support

Parts and Service.

  • W.W. Williams.

    2602 South 19th Avenue
    Phoenix, AZ 85009

    Service Hours:
    Mon-Fri 6 am – 10:30 pm
    Saturday 6 am – 2:30 pm

    Service Manager

    George Vejar

    Phone: (602) 257-0561 ext. 24145

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    Parts

    Heather Baker

    Phone: (602) 257-0561 ext. 24117

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    Branch Manager

    Robb Baker

    Phone: (480) 679-4529

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    W.W. Williams.

    1402 E. Benson Highway
    Tucson, AZ 85714

    Service Hours:
    Mon-Fri 6 am – 6 pm

    Parts

    Marc Shreve

    Phone: (520) 253-5808

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    Service

    Garrett Spaulding

    Phone: (520) 624-8377 ext. 24238

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    Branch Manager

    Kevin Berg

    Phone: (520) 624-8377 ext. 24253

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    Valley Power Systems.

    855 Stillwater Road, West Sacramento, CA 95605

    Service Hours:
    Mon-Fri 7 am – 5 pm

    Parts Manager

    Brett Penrose

    Phone: (800) 350-5522

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    Service Manager

    Dale Eckhardt

    Phone: (800) 350-5522

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    Valley Power Systems.

    2935 S Orange Ave
    Fresno, CA 93725

    Service Hours:
    Mon-Fri 7:30 am – 4:30 pm

    Service Manager

    Tiffany Randall

    Phone: (559) 486-6900

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    Parts Manager

    Zach Neufeld

    Phone: (550) 486-6900

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    W.W. Williams.

    2680 Losee Road
    North Las Vegas, NV 89030

    Service Hours:
    Mon-Fri 7 am – 7 pm

    Branch Manager

    Diana Holman-Dismuke

    Phone: (702) 399-1890 ext. 24603

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    Parts

    James Generalao

    Phone: (702) 399-1890 ext. 24601

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    Parts

    Hanny Jarrin

    Phone: (702) 399-1890 ext. 24613

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    Service

    Steven Pacifico

    Phone: (702) 399-1890 ext. 24609

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  • Interstate Power Systems.

    21568 Highview Ave
    Lakeville, MN 55044

    Service Hours:
    Mon-Fri 7 am – 10 pm
    Saturday 7 am – 11 am

    Parts

    Jared Hudelson

    Phone: (952) 854-5511

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    Service

    Katie Blumenauer

    Phone: (952) 854-5511

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    Interstate Power Systems.

    10143 South 136th Street
    Omaha, NE 68138

    Service Hours:
    Mon-Fri 7 am – 10 pm
    Saturday 7 am – 11 am

    Service

    Brandon Strothkamp

    Phone: (402) 331-4104

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    Parts

    David Rathman

    Phone: (402) 331-4104

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    Interstate Power Systems.

    210 Alexandra Way
    Carol Stream, IL 60188

    Service Hours:
    Mon-Fri 7 am – 10 pm
    Saturday 7 am – 11 am

    Parts

    Mark Scharlow

    Phone: (630) 871-1111

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    Service

    John Grimes

    Phone: (630) 871-1111

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  • ADDA.

    180 NJ-17, Lodi, NJ 07644

    Service Hours:
    Mon-Fri 7 am – 3:30 pm

    Director – Parts

    Tim Moreno

    Phone: (201) 527-4143

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    Director – Service

    Christopher Smith

    Phone: (201) 206-4557

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    Service

    Scott Brandstetter

    Phone: (201) 678-2566

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    Parts

    Jim Arnone

    Phone: (201) 678-2544

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    ADDA.

    169 Old New Brunswick Rd
    Piscataway, NJ 08854

    Service Hours:
    Mon-Fri 7 am – 5 pm

    Parts

    Dawn Gavaza

    Phone: (732) 424-2711

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    Service

    Corey Yelencsics

    Phone: (732) 424-2703

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    ADDA.

    300 Smith St
    Middletown, CT 06457

    Service Hours:
    Mon-Fri 8 am – 5 pm

    Parts

    Josh Gross

    Phone: (860) 754-2332

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    Service

    Tony Debaise

    Phone: (860) 754-2339

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    ADDA.

    281 Wolf Rd
    Latham, NY 12110

    Service Hours:
    Mon-Fri 7 am – 4:30 pm

    Parts

    Brian O’Hara

    Phone: (518) 869-4836

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    Service

    George Fort

    Phone: (518) 857-3571

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    Penn Power Group.

    8330 State Road
    Philadelphia, PA 19136

    Service Hours:
    Mon-Fri 8 am – 5 pm

    Parts

    Bill Bishop

    Phone: (267) 857-0650

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    Service

    Marc Montanaro

    Phone: (267) 857-0688

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    Penn Power Group.

    1080 Hanover Street
    Wilkes-Barre, PA 18706

    Service Hours:
    Mon-Fri 8 am – 5 pm

    Parts

    Jason Phelps

    Cell: (570) 704-5066

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    Service

    Shane Hoffman

    Cell: (570) 855-4725

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    R.R. Charlebois, Inc.

    950 Route 7 South
    Milton, VT 05468

    Service Hours:
    Mon-Fri 7 am - 5 pm
    Saturday 8 am - noon

    Parts Manager

    Eddy Hurlburt

    Phone: (802) 655-5040 x 114

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    Service Manager

    Tyler McNally

    Phone: (802) 655-5040 x 124

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  • Stewart & Stevenson FDDA.

    6850 Presidents Drive
    Orlando, FL 32809

    Service Hours:
    Mon-Fri 7 am – 5 pm

    Parts Manager

    Greg Kline

    Phone: (407) 888-1704

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    Parts

    DeWayne Cooper

    Phone: (407)-888-1715

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    Service Manager

    Jerode Tobin

    Phone: (904) 759-2237

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    W.W. Williams.

    2849 Moreland Avenue Southeast
    Atlanta, GA 30315

    Service Hours:
    Mon-Fri 7 am – 5 pm

    Division VP

    Garcia Major

    Phone: (404) 366-1070 ext. 26506

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    Parts

    Matt Davis

    Phone: (404) 366-1070 ext. 26517 

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    Service

    Wil Hooks

    Phone: (404) 366-1070 ext. 26550

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    W.W. Williams.

    1160 Bankhead Highway West
    Birmingham, AL 35204

    Service Hours:
    Mon-Fri 7 am – 5 pm

    Branch Manager

    Robert Dorsey

    Phone: (205) 252-9025 ext. 27231

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    Parts

    Jeff Collins

    Phone: (205) 252-9025 ext. 27242

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    Service

    Brandon Beck

    Phone: (205) 252-9025 ext. 27215

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  • Stewart & Stevenson Dallas.

    1631 Chalk Hill Rod.
    Dallas TX, 75212

    Service Hours:
    Mon-Fri 7 am – 7 pm

    Parts Manager

    Chris Earle

    Phone: (213) 623-1673

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    Parts

    Galen Bicksler

    Phone: (214) 623-1581

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    Stewart & Stevenson Houston.

    8631 East Freeway
    Houston, TX 77029

    Service Hours:
    Mon-Fri 7 am – 4 pm

    Service Manager

    Ovidio Perez

    Phone: (713) 671-6241

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    Service Manager

    Marwin Palea

    Phone: (808) 345-0305

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  • Freightliner of Hawaii.

    91-265 Kalaeloa Blvd
    Kapolei, Hi. 96707

    Service Hours:
    Mon-Fri 7 am – 3:30 pm

    Branch Manager

    Ran Dotson

    Phone: (808) 282-9958

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    Parts Manager

    Robert Gonsalves

    Phone: (808) 682-4315

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    Counter Person

    Jacob Mahi

    Phone: (808) 682-4315

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    Service

    Drew Panon

    Phone: (808) 294-3399

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  • WaJax.

    4343 114 Ave SE
    Calgary, AB, T2Z3M5

    Service Hours:
    Mon-Fri 7 am – 3:30 pm

    Parts Supervisor

    Steve Cronin

    Phone: (403) 253-7601

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    Parts

    Elizabeth Doucette

    Phone: (403) 253-7601

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    Parts

    Robbie Bailey

    Phone: (403) 253-7601

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    Parts

    Dean Kober

    Phone: (403) 253-7601

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    Parts

    Kathy Kehoe

    Phone: (403) 253-7601

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    WaJax.

    10 Diesel Dr
    Etobicoke, ON, M8W 2T8

    Service Hours:
    Mon-Fri 7 am – 11:30 pm

    Parts Supervisor

    James Moore

    Phone: (416) 259-3281

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    Parts

    Kumaari Dhanna

    Phone: (416) 259-3281

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    Parts

    Dennis Ezeh

    Phone: (416) 259-3281

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    Service

    Teo Teodoro

    Phone: (416) 259-3281 ext. 3671

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    WaJax.

    10955 Ch Côte-De-Liesse
    Dorval, QC, H9P1A7

    Service Hours:
    Mon-Fri 7 am – 7 pm

    Parts Supervisor

    Nicolas Lavallée

    Phone: (514) 636-0680

    Send email

Daimler Coaches Technical Support.

We understand the vital importance of keeping your coaches running. With over 100 years of collective parts and service experience, our team of technical experts know the ins and outs of our Daimler products and understand your business needs.

For after-sales and technical support, please contact:

North East

Jim Wurgler

Cell: 207-383-0434

Send email

Mid West/Canada

Corey Sanders

Cell: 313-433-7725

Send email

West Coast

Jim Walls

Cell: 530-531-7282

Send email

South East

Richard Pacheco

Cell: 407-717-7964

Send email

Southern US

Alex Van Gorder

Cell: 904-495-9223

Send email

Afterhours Support.

We know it’s important to address issues even after normal business hours. That’s why our team is ready to serve when it’s needed most. 24/7/365 — our team is always ready.

For questions or support please contact:

Daimler Coaches North America
TOLL-FREE: 1-800-206-9728