Mercedes-Benz eCitaro electric bus driving on a road, with symbols for networked functions displayed

OMNIplus

Discover the OMNIplus premium service for your Mercedes-Benz.

With bus and coach-specific provision, individual solutions and an extensive range, OMNIplus ensures your vehicles are always ready for deployment and your company remains operational.

The uniquely broad spectrum of classic and digital services as well as solutions for electric mobility from OMNIplus is clearly divided into the five modules Service, Parts, Training & Knowledge, OMNIplus ON and OMNIplus CHARGE.

Service

Your pan-European partner - for maximum availability of your fleet

With over 600 authorised service centers, OMNIplus operates the largest and densest bus and coach service network in Europe. The service centers BusWorld, BusPort, BusPoint and the certified eBus service centre cover different performance levels. With the service contracts for diesel vehicles and electric buses, you can ensure predictable costs and professional maintenance right from the start. The service directory makes it easier to find service centers including route planning. In the event of a breakdown, the OMNIplus 24h Service is available around the clock, multilingual, Europe-wide. Access to this all-round protection is provided by the OMNIplus ServiceCard.

Find out more
A service employee in OMNIplus work equipment hands over documents in front of a workshop, in the background a Mercedes-Benz city bus in the plant hall.
OMNIplus service technician in workshop in front of open bus engine compartment, holding turbocharger and air filter for maintenance

Parts

Fast, original and sustainable

With more than 130,000 genuine parts in tested quality, OMNIplus reliably supplies your Mercedes-Benz or Setra bus - for 15 years after the end of production and beyond. Europe-wide express deliveries minimise downtimes, and the BusParts Catalogue makes research and purchasing orders easy. Do you need special equipment or hard-to-reach parts? With part production in 3D printing, you receive over 40,000 printable replacement parts in just a few days instead of months - on demand, without warehousing costs. You can even produce parts yourself using 3D printing licence management.

Find out more

Training & Knowledge

Knowledge that advances - for drivers, workshops and dealerships

Well-trained staff are a decisive factor for success - and OMNIplus supports you with a tailor-made training offer for drivers and workshop employees. The DriverTrainings prepare your drivers for every situation. WorkshopTrainings keep your workshop staff technically up-to-date in three qualification levels. In addition, digital eLearning content is available - flexible, location-independent and without travel costs. You can book and manage all training courses conveniently via the Truck & Bus Training Portal.

Find out more
Two OMNIplus service employees in front of two Mercedes-Benz city and touring coaches on company premises
OMNIplus ON battery monitoring on tablet in the bus garage, several Mercedes-Benz eCitaro city buses in the background

OMNIplus ON

Your digital service

OMNIplus ON offers you a wide range of digital services in real time – for maximum vehicle availability and the greatest possible economy. Such as, for example, OMNIplus ON advance with remote diagnosis. This keeps an eye on the technical condition of your vehicles at all times, avoiding unnecessary and cost-intensive shutdowns.

Find out more

OMNIplus CHARGE

Charge up your bus business

OMNIplus CHARGE accompanies you on your journey to electromobility: from the feasibility analysis to the individually configured electric bus to the planning and implementation of necessary construction measures on site, including choosing the right charging management software. With OMNIplus CHARGE as your partner, you can find all your tailor‑made electromobility solutions in one place. It's simple and efficient.

Find out more
OMNIplus employee at OMNIplus CHARGE charging station, overlays charging cable into electric bus and greets customer with a handshake