OMNIplus services at a glance
- Classic support for the customer's workshop
- Workshop services in their own competence centres
- Services in the customer's workshop
- eBasic ServiceContract and ePremium ServiceContract
- Model workshop and training centre for electric mobility in Dortmund
The OMNIplus eService Contracts:
The eBasic eServiceContract offers your new eCitaro an improved level of protection.
Scope of services.**
Repairs to the high-voltage system*** over and above the included basic warranty, supplies other than battery charging and all maintenance work on the complete vehicle as required by the manufacturer specifications are covered. This applies to all parts fitted to the vehicle ex works in accordance with the design specifications (except for supplied parts).
The ePremium eServiceContract is the all-round worry-free package for switching to an electric bus fleet.
Scope of services.****
Repairs to the entire vehicle including maintenance and wear are covered. Also included are the eBasic services.
Additional services included in the event of a breakdown:
- Surcharges in the case of 24h SERVICE for work performed outside of normal working hours
- All vehicle-related costs in the event of a breakdown, including: towing costs, spare parts procurement costs, travel costs and labour costs.
It is possible to finalise an agreement for both types of contract at any time.
It is possible to finalise an agreement for both types of contract at any time. Duration and mileage can be determined individually. Additional packages such as for statutory inspections are also available.