Customer Centre Mannheim
Advice & Buy

Customer Centre Mannheim

Production up close.

Welcome to the Mannheim Customer Centre. Here Daimler Buses offers you an intense customer experience – with expert advice and support at the highest level.

The Customer Centre in Mannheim at a glance:

A special moment – Look forward to it: in the vehicle preparation centre of the Customer Centre you will receive your new Mercedes-Benz bus together with your customer service advisor. 

From your arrival in our lounge to leaving with your new vehicle you are in the best hands. Our vehicle managers individually introduce you to the vehicle and explain the most important functions to you. For joy that lasts.

Our address.

Daimler Buses GmbH Auslieferzentrum
Hanns-Martin-Schleyer-Str. 21-57 
Bau 33
D-68301 Mannheim

Our office hours.

Mo. - Thu. 8.00 am to 5 pm
Fr. 8.00 am to 3 pm

Visitors coming for the guided plant tour should check in at Gate 1. Suppliers who are delivering goods should proceed to Gate 2. Due to technical reasons the signs directing you to the plant are sometimes located on the left side of the street.

Peter Decker

Head of Vehicle Delivery/Documentation and Invoice Creation

Peter Decker

Phone: +49 621 / 740-5451
Fax: +49 711 1779030309
Mobile: +49 160 8635073

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Elke Altmeyer

Commercial Vehicle delivery – Coordination

Elke Altmeyer

Phone: +49 621 / 740-2270
Fax: +49 621 / 740-2056
 

elke.altmeyer@daimlertruck.com
Anton Sattler

Commercial Vehicle delivery –
Deputy

Anton Sattler

Phone: +49 621 740-4035
Fax: +49 621 / 740-2056
 

anton.sattler@daimlertruck.com
Patrick Freiermuth

Technical Vehicle Delivery, Mannheim – Coordination

Patrick Freiermuth

Phone: +49 621 / 740-4034
Mobile: +49 160 / 863 5192
Fax: +49 621 / 740-5210

patrick.freiermuth@daimlertruck.com
Michael Krömer

Technical Vehicle Delivery, Mannheim – Deputy

Michael Krömer

Phone: +49 621 / 740-4819
Mobile: +49 160 / 86 35 309
Fax: +49 621 / 740-2056

michael.kroemer@daimlertruck.com
Rainer Kloos

Registration Documentation, Daimler Buses – Mannheim plant Coordination

Rainer Kloos

Phone: +49 621 / 740-2574 
Mobile: +49 160 / 86 67 630
Fax: +49 711 / 17 79 09 93 71 

rainer.kloos@daimlertruck.com
Andreas Kohl

Registration Documentation, Daimler Buses – Neu-Ulm plant Deputy

Andreas Kohl

Phone: +49 731 / 181-5285 
Fax.: +49 731 / 181-5936
 

andreas.kohl@daimlertruck.com