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Mercedes-Benz World

We're there for you

Information about the current situation.

The health and safety of our customers, visitors and employees are of utmost importance to us. We are constantly monitoring this changing situation and at this stage all sales staff are now working from home. Whilst people are not in the office, Mercedes-Benz Bus in Australia remains open at full capacity. Our sales staff will be more than happy to advise you either by telephone or via other digital channels.

Our workshops also remain open for you. This means we can ensure that necessary repair work can be carried out in the workshop to support all who keep the world moving.

Although our Dealer network are conducting business as normal, there may be some changes to their operation times. Please contact your closest authorised Mercedes-Benz Dealership.  

In order to avoid the further spread of COVID-19, we also need your help. Any of our customers

  • who were recently in one of the known risk areas, or
  • who are infected with COVID-19, or
  • for whom there are medical grounds to believe that a COVID-19 infection may be present, or
  • who have had contact with a person who is confirmed to have been infected with COVID-19

Are kindly asked not to enter our authorized Dealerships. Instead, please reach out with a phone call. In the case of uncertainty as to whether any of these criteria apply to you, please call your contact person who will also be able to provide you with relevant information as well as answers to any further questions you may have.

Stay safe and healthy!