Service
Service

Service

24/7 year-round service you can trust.

Breakdowns and maintenance bottlenecks can lead to prolonged downtimes. In collaboration with Detroit Diesel, we, Daimler Coaches North America, have built a nationwide network to ensure that you and your Tourrider can enjoy first-class services and spare parts supply. This guarantees that your coach fleet keeps rolling.

The comprehensive Daimler Trucks N.A. aftersales network and more than 650 Detroit Diesel service locations across the nation guarantee you regular, professional servicing, maintenance, and repairs for your coach fleet. The nine Daimler Trucks N.A. Spare Parts Distribution Centers ensure fast and reliable shipment of the spare parts you need and reduce idle times to a minimum. So you can rest assured that even unexpected maintenance and repairs are always carried out quickly, efficiently, and with an eye to minimizing your costs to get your Tourrider back on the road.

What matters to us is keeping your Tourrider mobile. In collaboration with Detroit Diesel, Daimler Coaches North America offers your fleet one of the nation’s most modern service networks. Our service partners are committed to fulfilling the highest quality standards, and you can be certain that your coach is in the best of hands and back on the road as soon as possible.

Our reliable service network keeps your coach fleet mobile with fast and professional help – no matter where you are. Even with regular maintenance schedules being performed, breakdowns still can – and do – happen. This is why we consider it our duty to be there when you need us most. With more than 650 Detroit Diesel service locations you have a trusted local partner who knows your vehicles and your business inside and out – and can ensure that your Tourrider gets back on the road.

Our mission is to keep your fleet ready to roll. To fulfill this promise, our service teams provide fast and hassle-free order handling and shipment and demand-driven parts availability. Together with Daimler Trucks North America, we offer you access to the nation’s largest and most modern spare parts network and ensure that you never have to wait too long for your parts.

Only coaches carrying passengers make money. A total of nine Daimler Trucks N.A. Spare Parts Distribution Centers ensure hassle-free delivery of spare parts to your service workshop. The nationwide network of more than 650 Detroit Diesel service locations ensures that your Mercedes-Benz Tourrider is always fit for the road. Our key service points provide fast and cost-efficient maintenance and repair services in unrivaled quality, and are authorized to carry out complete vehicle servicing and handle Mercedes-Benz warranty claims. After all, we know that every coach is only as good as the service and maintenance it gets.