With Mercedes-Benz Genuine Parts you benefit from more than one hundred years’ manufacturing experience in vehicle and parts construction. With extreme durability and an outstanding price/performance ratio, our Genuine Parts are particularly cost-effective.
Service and Parts
Why Genuine Parts?
You benefit from more than one hundred years’ manufacturing experience in vehicle and parts construction.
Thanks to their exceptional quality, approved safety and outstanding reliability, these parts are a compelling proposition.
Top quality for optimum performance.
Mercedes-Benz Genuine Parts are made for your Bus - with certified safety, quality and reliability. These qualities give our Genuine Parts long service life, ensuring they represent excellent value for money.
Non-genuine parts can greatly compromise quality and affect the performance and safety of your Mercedes-Benz Bus. Put simply, if non-genuine parts are fitted to your vehicle and directly, indirectly, or consequently damages your vehicle, this damage may not be covered by the manufacturer’s warranty.
Protect your investment with Genuine Parts and continue to receive the performance, style, comfort and safety that you expect from your Mercedes-Benz Bus.
Future investment.
Getting the right part is essential for your bus.
Even when a Mercedes-Benz Genuine Part starts to age, the high quality of most of its constituent parts remains unchanged. That is why we’re happy to take back your used part. As a customer, you will receive a credit note to the value of your returned used part on your invoice for a certified Mercedes-Benz Genuine Remanufactured Part.
Every used part we remanufacture saves the cost of producing a new part – a price saving we pass on to you. You can save up to 20% on selected aggregates Remanufactured parts and up to 15% on selected Remanufactured components, when retuning the older unit. Please ask your Mercedes-Benz Buses Dealer for full details and our latest return criteria.
The quality of a Genuine Remanufactured Part equals the quality and warranty of a new Genuine Part, so they are as good as new.
Mercedes-Benz Genuine Remanufactured Parts are available in more than 70 product groups, covering:
- Aggregates (engines and transmissions)
- Mechanical components
- Fuel systems and exhaust systems
- Electrical and electronic components
Logistics network.
National and International Logistics Network.
As part of a sophisticated logistics structure, Mercedes-Benz Buses maintains a permanent inventory of high volume, durable parts. Mercedes-Benz Genuine Parts are made available to you as quickly as possible via your dealer – and including installation if required.
The Australian Parts Distribution Centre in Melbourne is an integral part of the global Mercedes-Benz parts distribution network and supports the extensive network of authorised Mercedes-Benz Buses Dealerships across Australia.
Genuine Parts Warranty.
2 years parts warranty, unlimited kms when fitted1.
You have the satisfaction of knowing that any part purchased for a Mercedes-Benz bus dealer is covered by a 12months, unlimited kilometre warranty. When our genuine parts are fitted by an authorised Mercedes-Benz, we’ll double our genuine parts warranty to 24months with unlimited kilometres1.
That’s a two year warranty – one less thing for you to worry about.
Should a part fail outside the warranty period, it may be still covered. For further details on warranty, please contact your authorised Mercedes-Benz Buses Dealership.
[1] excludes batteries
Further topics
Genuine Remanufactured Parts
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Pinnacle Fleet Solutions
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